Warranty Policy – VYVA

Warranty Policy – VYVA

At VYVA, all our products come with a manufacturing defect warranty, ensuring quality and customer satisfaction.

1. Warranty Period

  • Products received in perfect condition are covered by a 30-day warranty from the date of delivery.

  • For specific items (such as electronics or delicate products), VYVA may offer an extended warranty of up to 60 days.

2. Warranty Coverage

  • The warranty covers manufacturing defects, quality issues, or damaged items.

  • The warranty does not cover:

    • Damage caused by misuse

    • Accidents or drops

    • Alterations or modifications to the product

    • Normal wear and tear

3. How to Claim Warranty

To request warranty service, customers should:

  1. Contact VYVA support within the warranty period.

  2. Provide clear photos or videos showing the defect or problem.

  3. Include the order number and affected product details.

After review, VYVA will provide:

  • Free product replacement, or

  • Product repair, or

  • Full refund, depending on the situation.

4. Note on International Warranty

Our products are shipped from global warehouses, but all warranties are handled directly by VYVA, ensuring fast and reliable support regardless of the stock origin.

VYVA – Quality, trust, and support for every purchase.